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Executive Summary

SurveyMonkey is a leading provider of online survey software that enables users to create, send, and analyze surveys. They offer a wide range of templates and tools to simplify the survey creation process. They also provide access to a global panel of respondents for targeted market research.

Industries

Market ResearchData AnalyticsSurvey Software

Major Markets

United States flagUnited States
United Kingdom flagUnited Kingdom
Canada flagCanada

SurveyMonkey Top Products

Brand Positioning

Customer Sentiments

SurveyMonkey Key Value Propositions

User-Friendly
Data Analysis & Reporting
Survey Customization
Integrations

SurveyMonkey SWOT Analysis

Strengths

User-friendly interface

Wide range of templates and features

Strong brand recognition

Weaknesses

Limited customization in free plan

Can be expensive for large teams

Data security concerns

Opportunities

Expand AI-powered insights

Target mobile-first users

Develop industry-specific solutions

Threats

Competition from free alternatives

Data privacy regulations

Changing market research trends

SurveyMonkey operates in the market research and data analytics industry. Their platform serves a variety of sectors including healthcare, education, technology, government, and financial services.

Market Growth Stage

Low
Medium
High

Pace of Market Growth

Accelerating
Deaccelerating

SurveyMonkey Target Audience

View Details

Geographic Insights

SurveyMonkey's primary market is the US, followed by the UK and Canada. Emerging markets like India and Australia show considerable user bases.

Top Countries

United States flag

United States

55% market share

United Kingdom flag

United Kingdom

10% market share

Canada flag

Canada

8% market share

India flag

India

7% market share

Australia flag

Australia

6% market share

SurveyMonkey Audience Segments

SurveyMonkey targets businesses and organizations of all sizes. They offer solutions for various departments including marketing, customer experience, product development, and human resources. SurveyMonkey also provides specialized tools for market research and academic use.

Social Media Usage Across Segments

Data shown in percentage (%) of usage across platforms

Recommended Marketing Strategiesfor SurveyMonkey

Content Marketing & Educational Resources

Create valuable content like blog posts, webinars, and guides that help users improve their research and data analysis skills. This attracts potential customers and establishes SurveyMonkey as a thought leader in the market research space.

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Strategic Partnerships and Integrations

Collaborate with popular business applications used by SurveyMonkey's target audience, allowing seamless data exchange and enhancing user experience. This expands SurveyMonkey's reach and makes it a more attractive solution for businesses.

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Targeted Advertising and Lead Generation

Utilize targeted advertising campaigns on platforms like LinkedIn and Google Ads to reach professionals in key industries. This drives traffic to landing pages that offer free trials or demos of SurveyMonkey, converting qualified leads into paying customers.

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