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The self-storage industry is currently experiencing robust growth, driven by increasing demand for flexible storage solutions. Digitalization and technology adoption are becoming critical for success, with a strong emphasis on online presence, lead management, and data-driven insights to optimize operations and improve occupancy rates. The market is competitive, pushing operators to invest in high-converting websites and efficient management tools.
Total Assets Under Management (AUM)
Total Storage Space (Square Feet) in United States
~Approximately 1.9 billion square feet
(3-4% CAGR)
- Demand for self-storage driven by life events like moving, downsizing, and business inventory.
- Increased remote work and e-commerce contribute to demand.
- Urbanization and smaller living spaces also play a role.
50 billion USD
AI and machine learning can analyze vast datasets to predict occupancy rates, optimize pricing dynamically, and forecast demand for specific unit sizes or locations.
Internet of Things (IoT) sensors can monitor unit conditions (temperature, humidity), provide enhanced security, and enable smart access control, improving operational efficiency and customer experience.
Blockchain technology can provide secure, transparent, and immutable records for rental agreements, payments, and access logs, enhancing trust and reducing fraud risks.
The CCPA grants California consumers new rights regarding the collection and sale of their personal information by businesses, including the right to know what data is collected and to request its deletion.
This policy requires self-storage businesses, especially those operating online, to implement robust data privacy practices and transparent data handling, impacting how customer data is collected and managed.
While not a new law, ongoing interpretations of the ADA extend its requirements to website accessibility, mandating that businesses' online platforms be accessible to individuals with disabilities.
Self-storage websites must be designed to be fully accessible, potentially requiring redesigns and ongoing audits to comply with WCAG guidelines and avoid potential lawsuits.
Each U.S. state has specific laws governing how self-storage facilities can enforce liens on delinquent tenants' property and the procedures for auctioning off contents.
These laws directly affect the operational procedures for managing delinquent accounts, requiring self-storage software to be flexible and compliant with diverse state regulations.
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