Find stats on top websites
Business and Product Insights
Product Portfolio
SoftClouds Salesforce Consulting
SoftClouds Hospitality CX Solutions
SoftClouds Consumer Goods CX Solutions
SoftClouds Key Value Propositions
SoftClouds' key value proposition is being a Digital Transformation Expert, leveraging deep expertise in Oracle and Salesforce to provide tailored CRM, CX, and ERP solutions. They focus on improving clients' corporate profitability and delivering in-depth business analysis, ensuring strategic value beyond mere technical implementation.
SoftClouds Brand Positioning
SoftClouds positions itself as Digital Transformation Experts, specializing in Oracle and Salesforce implementations for CRM, CX, and ERP, focused on enhancing client profitability through expert IT solutions and strategic business analysis.
Top Competitors
Accenture
Cognizant
Capgemini
Customer Sentiments
Customer sentiment appears positive, as SoftClouds' offerings directly address key pain points and goals identified in the buyer personas, such as digital transformation, CX/ERP optimization, and ROI. Their flexible engagement models and focus on tangible business outcomes likely resonate well with decision-makers seeking practical, results-oriented partnerships.
Actionable Insights
To strengthen brand positioning, SoftClouds should emphasize thought leadership, particularly through webinars and specialized content, targeting specific industry challenges.
Products and Features
SoftClouds Salesforce Consulting - Product Description
SoftClouds offers consulting services focused on Salesforce, emphasizing that customer experience is a business strategy rather than just a software application. Their approach likely involves helping businesses integrate Salesforce solutions effectively to improve customer interactions and overall business processes, aligning technology with strategic goals for enhanced customer experience.
Pros
- SoftClouds prioritizes customer experience as a core business strategy, ensuring Salesforce implementations are aligned with broader organizational goals
- Their understanding goes beyond mere software application, suggesting a deeper, more holistic approach to CRM
- This strategic perspective can lead to more impactful and sustainable Salesforce solutions for clients.
Cons
- The provided text is very brief, offering limited details about specific services or methodologies, making a thorough evaluation challenging
- Without more information, it's difficult to assess their unique selling propositions compared to other Salesforce consultants
- The description focuses on a high-level philosophy rather than tangible deliverables or proven results.
Alternatives
- Numerous other consulting firms specialize in Salesforce implementation and optimization, such as Accenture, Deloitte, or Slalom
- Many independent Salesforce consulting agencies also offer similar strategic guidance and technical expertise
- Companies might also consider in-house Salesforce administrators or dedicated IT teams for certain aspects of their CRM strategy.
Company Updates
Latest Events at SoftClouds
News Stories - SoftClouds
SoftClouds has been awarded the Minority Business Enterprise (MBE) certificate. This prestigious recognition highlights our commitment to diversity and ...
View source2023: How Technology, Innovation & CX Transform Utility Industry
Mar 30, 2023 ... Utility companies are adopting new technologies to enhance their services and improve customer experience. Here are the top 7 technologies ...
View sourceA CRM Might Be More Important to Your Business Than ... - SoftClouds
Nov 1, 2022 ... You should start by gathering all the customer data you've currently got names from marketing lists, help desk support calls, and whatever ...
View sourceStop Eroding Revenue and Margins with Oracle CPQ| SoftClouds
Dec 21, 2020 ... Missing an upsell/renewal opportunity is another driving factor for eroding revenues and profit margins. What is Erosion in Business? Erosion is ...
View sourceTransform Your Ideas into Action in Minutes with WaxWing
Sign up now and unleash the power of AI for your business growth
