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Industry Landscape
The property management industry is undergoing significant digital transformation, driven by demand for efficiency and convenience. Technology adoption, including AI and IoT, is increasing. The market is competitive, with a growing focus on customer experience and streamlined operations, while facing challenges from economic fluctuations and evolving tenant expectations.
Total Assets Under Management (AUM)
Number of Rental Properties Managed in United States
~Approximately 48.6 million rental housing units
(1.5% annually (estimated) CAGR)
- Growth primarily driven by increasing urbanization.
- Rise in single-person households contributing.
- Millennials and Gen Z favoring rental over ownership.
Total Addressable Market
32.4 billion USD
Market Growth Stage
Pace of Market Growth
Emerging Technologies
AI-Powered Property Management Platforms
Artificial intelligence and machine learning are being integrated into platforms to automate tasks, predict maintenance needs, and personalize tenant experiences.
IoT and Smart Home Devices
Internet of Things (IoT) devices in rental units enable remote monitoring, energy efficiency, and enhanced security, improving living conditions and operational efficiency.
Blockchain for Rental Transactions
Blockchain technology can provide secure, transparent, and immutable records for lease agreements, rent payments, and tenant verification, reducing fraud and streamlining processes.
Impactful Policy Frameworks
Fair Chance Act (2019)
The Fair Chance Act, enacted in 2019, generally prohibits federal agencies and federal contractors from asking about an applicant's criminal history until a conditional offer of employment has been made.
This policy impacts property management companies by restricting the use of criminal background checks early in the tenant application process, requiring revised screening procedures.
Tenant Protection Act of 2019 (California AB 1482)
California's Tenant Protection Act of 2019, or AB 1482, implemented statewide rent caps and 'just cause' eviction protections for many residential tenants.
This legislation directly limits rent increases and restricts eviction grounds for landlords, significantly impacting rental income and tenant relations.
CDC Eviction Moratorium (Expired, but set precedent for state-level actions)
While the federal CDC eviction moratorium expired, it influenced many states and localities to implement or consider their own eviction moratoria and tenant protection measures, often related to emergency declarations.
Though expired federally, its precedent means property managers must remain vigilant about evolving local and state eviction regulations, which can cause significant financial and operational strain.
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