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Industry Landscape
The Managed IT Services industry is experiencing robust growth driven by increasing reliance on digital infrastructure, the escalating threat of cyberattacks, and the need for operational efficiency. Businesses, especially SMBs, are outsourcing IT functions to gain access to specialized expertise, reduce operational costs, and ensure business continuity. Cloud adoption, AI integration, and demand for proactive security solutions are key drivers shaping the market.
Total Assets Under Management (AUM)
Managed Services Market Size in United States
~260 billion USD
(13.6% CAGR)
Growth driven by:
- Increased adoption of cloud services.
- Rising demand for cybersecurity.
- Focus on operational efficiency.
Total Addressable Market
260 billion USD
Market Growth Stage
Pace of Market Growth
Emerging Technologies
AI-Powered Proactive IT Management
Artificial Intelligence and Machine Learning are enabling more sophisticated predictive analytics for system failures, automated threat detection, and intelligent automation of routine IT tasks.
Zero Trust Architecture
This security model assumes no implicit trust, requiring strict identity verification for every user and device attempting to access resources on a network, regardless of whether they are inside or outside the network perimeter.
Edge Computing for Distributed IT
Processing data closer to the source of data generation (at the 'edge' of the network) reduces latency and bandwidth usage, which is crucial for real-time applications and IoT devices increasingly integrated into business operations.
Impactful Policy Frameworks
NIST Cybersecurity Framework 2.0 (2024)
The National Institute of Standards and Technology (NIST) updated its Cybersecurity Framework to version 2.0 in 2024, providing a comprehensive guide for organizations to manage and reduce cybersecurity risks. It broadens the scope to include all organizations, not just critical infrastructure, and adds a 'Govern' function.
This updated framework encourages SMBs to adopt more rigorous cybersecurity practices, increasing the demand for advanced security services, consulting, and compliance assistance from providers like Pearson-Kelly Technology.
American Data Privacy and Protection Act (ADPPA) - Proposed
While not yet enacted, the ADPPA is a bipartisan federal privacy bill proposed in the US Congress aimed at establishing a comprehensive national data privacy framework, preempting many state laws and regulating how companies collect, use, and share personal data.
If passed, this act would impose significant new compliance obligations on businesses regarding data handling and consumer privacy, creating a strong demand for data governance, security, and consulting services from IT providers.
State-level Cybersecurity and Data Breach Notification Laws (Ongoing)
Various states, including those in Pearson-Kelly's service area, continue to update and enact specific cybersecurity and data breach notification laws (e.g., Missouri's data breach notification requirements or Arkansas's personal information protection act amendments), requiring businesses to protect data and report breaches promptly.
These diverse and evolving state-level regulations necessitate that businesses continuously adapt their security measures and incident response plans, increasing their reliance on IT service providers for expertise in compliance and breach mitigation.
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