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LivePerson
Persado
PegaSystems
LivePerson
Established market leader in conversational AI
Broad range of customer engagement solutions
Strong brand recognition and large client base
Complex product suite can be daunting
Higher price point for smaller businesses
Potential for slow adoption in traditional industries
Growing demand for AI-driven customer service
Expansion into new industries and geographies
Integration with emerging technologies like generative AI
Intense competition from emerging AI startups
Data privacy regulations and compliance risks
Rapid technological advancements requiring constant innovation
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