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Major Markets
Key Competitors
JRA positions itself as the comprehensive steward of Japanese horse racing, offering a blend of exhilarating betting, rich equestrian culture, and strong social responsibility, catering to diverse audiences from avid bettors to casual enthusiasts.
Customer sentiment appears largely positive, driven by diverse betting options, comprehensive information, and family-friendly venues. However, potential frustrations exist regarding data access, technical glitches during peak times, and limited non-betting related activities for casual attendees.
JRA's key value proposition lies in providing a holistic horse racing experience, from diverse and convenient betting platforms to rich educational content and engaging cultural events. It also distinguishes itself through strong social responsibility initiatives and promoting equestrian welfare.
Dominant market position in Japanese horse racing.
Extensive physical infrastructure and digital platforms.
Strong emphasis on social responsibility and education.
Potential over-reliance on gambling for revenue generation.
Limited international reach compared to some global peers.
Risk of problem gambling negatively impacting public perception.
Expand global reach through international race broadcasting.
Diversify revenue streams beyond direct betting.
Leverage technology for enhanced fan engagement and data analytics.
Increased competition from other forms of legal gambling.
Changing consumer preferences towards non-gambling entertainment.
Regulatory changes or negative public sentiment towards gambling.
JRA's operations are almost exclusively concentrated within Japan, with negligible international user percentages, indicating a domestic focus.
Japan
99.5% market share
United States
0.1% market share
United Kingdom
0.1% market share
Australia
0.1% market share
Hong Kong
0.1% market share
25-55 years
Male • Female
Major Japanese Cities • Urban Areas of Japan
35-70 years
Male • Female
Japan
20-60 years
Male • Female
Japan
18-30 years
Male • Female
Japan
22-50 years
Male • Female
Japan
Data shown in percentage (%) of usage across platforms
Tailor the onboarding experience to different user segments (Active Bettors, Casual Spectators, Horse Enthusiasts) based on their interests and goals. This will improve user engagement by providing relevant information and features upfront, encouraging them to explore the platform further.
Learn moreCreate a platform (forum, social media group) where horse racing enthusiasts can connect, share tips, and discuss races. This fosters a sense of belonging and increases user retention, as users are more likely to stay engaged when they feel part of a community.
Learn moreIntroduce a points-based loyalty program where users earn rewards for placing bets, attending races, or engaging with content. This incentivizes repeat engagement and builds customer loyalty, encouraging users to spend more time and money on the JRA platform.
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