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Jeffcom 911 is a consolidated emergency communications center serving Jefferson County, Colorado. It acts as the primary Public Safety Answering Point (PSAP) for the entire county, responsible for receiving 911 calls for police, fire, and medical emergencies. Its core function is to efficiently and accurately gather critical information from callers in distress and then dispatch the appropriate emergency services to the scene. This involves intricate coordination with numerous law enforcement agencies, fire departments, and emergency medical services operating within Jefferson County. Jeffcom 911 plays a vital role in public safety by being the initial point of contact during emergencies, providing vital instructions to callers, and ensuring rapid deployment of first responders, thereby saving lives and protecting property. Their operations are critical to the public safety infrastructure of Jefferson County, providing essential 24/7 service. As a governmental entity, its mission is inherently public service-oriented, focusing on reliability, speed, and accuracy in emergency response coordination.

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Adams County Communications Center (ADCOM 911)

Denver 911

Arapahoe County E911 Authority

Top Marketing Channels

Adams County Communications Center (ADCOM 911)

  • Public Awareness Campaigns
  • Examples: Website information on how to call 911, Local news segments on emergency preparedness, Community presentations at schools and civic groups
  • Campaigns: Know When to Call 911, Text to 911 Awareness, Emergency Preparedness Week
  • Social Media Presence
  • Examples: Facebook page for community updates, Twitter for real-time alerts, YouTube channel for educational videos
  • Campaigns: Behind the Mic Monday, Public Safety Tips Tuesday, Holiday Safety Reminders
  • Government Relations & Outreach
  • Examples: Participation in county commissioner meetings, Collaboration with local law enforcement agencies, Updates to municipal councils
  • Campaigns: Annual Report to Stakeholders, Inter-Agency Communication Forums, Technology Modernization Briefings

Top Sales Channels

  • Government Funding & Grants
  • Annual county budget allocations, State-level public safety grants, Federal homeland security grants
  • Budget Approval Lobbying, Grant Application Drive, Infrastructure Improvement Funding
  • Inter-Agency Service Agreements
  • Service contracts with local police departments, Agreements with fire districts for dispatch, EMS coordination agreements
  • New Agency Onboarding Program, Enhanced Service Level Agreements, Regional Coordination Initiative
  • Community Partnership Initiatives
  • Joint public safety initiatives with local schools, Collaboration with community emergency response teams, Partnerships with non-profit organizations for outreach
  • Community Safety Workshops, Volunteer Recruitment Drive, Public Education Funding Partnerships

Jeffcom 911 SWOT Analysis

Strengths

Dedicated to a specific county

Strong focus on emergency communications

Likely integrated with county-specific public safety systems

Weaknesses

Reliance on government funding

Limited geographic scope

Potential for public misunderstanding of services

Opportunities

Implementation of Next Generation 911 features

Increased community engagement through new platforms

Development of specialized public safety programs

Threats

Increased call volume during major incidents

Cyber threats to communication infrastructure

Staffing shortages for trained dispatchers

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