GOALS

• Access a reliable source of high-quality medications and medical supplies to provide effective and safe patient care
• Stay updated on the latest medical advancements, drug information, and treatment protocols through credible sources
• Streamline procurement processes to reduce administrative burden and dedicate more time to patient consultations

Frustrations

• Wasting valuable time sourcing medications from multiple suppliers due to inconsistent availability and quality concerns
• Uncertainty about the authenticity of medications obtained through informal supply chains, potentially compromising patient safety
• Difficulty in tracking medication inventory and expiry dates, leading to potential wastage and financial losses

GOALS

• Implement a robust and transparent procurement system that ensures the timely acquisition of genuine pharmaceuticals
• Negotiate favorable pricing and payment terms with suppliers to optimize the hospital's budget and resource allocation
• Leverage technology and data analytics to improve inventory management, demand forecasting, and supply chain visibility

Frustrations

• Facing challenges in verifying the authenticity of pharmaceuticals due to the prevalence of counterfeit drugs in the supply chain
• Dealing with lengthy procurement processes, bureaucratic hurdles, and delays in receiving ordered medications
• Lack of real-time visibility into inventory levels and expiry dates, leading to potential stockouts or wastage