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CBS News positions itself as a comprehensive, timely, and reliable digital news platform offering diverse content from politics to local affairs, with a strong emphasis on real-time updates and in-depth analysis for a broad U.S. audience.
Customer sentiment appears generally positive, as users seek reliable, timely, and diverse news, including specialized topics and local coverage. However, frustrations exist regarding information overload, potential bias, and ad disruptions, suggesting a need for more streamlined and objective content delivery.
CBS News offers timely, reliable, and diverse news coverage, from global politics to hyper-local events, providing in-depth analysis and real-time updates across multiple platforms. Its commitment to comprehensive reporting and specialized content like MoneyWatch and HealthWatch caters to a wide array of audience interests.
Strong brand recognition and journalistic resources.
Extensive local news coverage and digital presence.
Diverse content categories and real-time updates.
Reliance on advertising for monetization model.
Potential competition from niche news sources.
Possible perceived bias by some audiences.
Expand premium content offerings via Paramount+.
Leverage AI for personalized news delivery.
Grow global audience for specialized content.
Increased competition from digital-first news outlets.
Declining trust in traditional media.
Ad-blocking technologies impact revenue.
CBS News primarily targets the United States with extensive local coverage, followed by smaller shares in Canada, UK, Australia, and Germany.
United States
92.5% market share
Canada
2% market share
United Kingdom
1.5% market share
Australia
1% market share
Germany
0.5% market share
35-65+ years
Male • Female
New York • Los Angeles • Chicago • Major US Metropolitan Areas
18-45 years
Male • Female
Any US City • Suburban US
25-55 years
Male • Female
Major US Cities • Innovation Hubs
40-65+ years
Male • Female
Any US State • Rural US
18-30 years
Male • Female
Urban US Areas • University Towns
Data shown in percentage (%) of usage across platforms
Tailor the CBS News website experience based on a new visitor's inferred interests or location. This will increase engagement and provide a more relevant introduction to the breadth of content available.
Learn moreSegment CBS News' newsletter audience based on their expressed interests (e.g., Politics, HealthWatch, MoneyWatch). This allows for more targeted and relevant news delivery, boosting open rates and driving more traffic to the website.
Learn moreImproving page load speed will provide a better user experience, especially on mobile devices. This also enhances SEO rankings, ensuring that CBS News content appears higher in search results, driving more organic traffic.
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