B Squared Media Competitor Insights

B Squared Media is a digital marketing agency specializing in social media customer service, social media management, social media listening, and paid media management. They focus on helping brands build relationships with their audience through conversations, not just campaigns, with the goal of driving connection, conversation, and conversions. They offer services such as social media CX consulting, Care Squared Training Program, and social media mystery shopping. B Squared Media also provides free resources like podcasts, workbooks, and online courses to educate and empower businesses in social media marketing and customer experience. They aim to innovate how brands use social media to connect with customers by taking social media customer experience to the next level.