Blue Ocean Contact Centers Competitor Insights

Blue Ocean Contact Centers provides customized, high-touch customer experience solutions, primarily focusing on nearshore outsourcing. They position themselves as a strategic partner for businesses that value customer experience, offering services ranging from live agent contact handling to digital customer experience solutions. With headquarters in Halifax, Nova Scotia, and a nearshore office in the Dominican Republic, they deliver multilingual support across North America, South America, Australia, and Europe. They serve a variety of industries, including IT, travel, finance, and consumer goods. Blue Ocean emphasizes building brand loyalty for their clients, and their solutions are designed to be collaborative, innovative, and customized to meet each client's specific needs and key metrics. They focus on complex customer care requirements and have been in operation since 1994.