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BeSmartee Target Audience

The primary target audience for BeSmartee includes banks, credit unions, and non-bank lenders seeking digital mortgage technology. They also target retail mortgage lenders, wholesale lenders, and consumers directly involved in the mortgage process. Specific roles within these organizations that BeSmartee aims to reach are loan officers (MLOs), product owners, and heads of product. BeSmartee segments its audience based on their specific needs, offering solutions for retail lending, wholesale lending (TPO), consumer engagement, and commercial lending. This targeted approach ensures that BeSmartee's products and services are tailored to meet the unique requirements of each segment within the broader mortgage industry.

User Segments

Age: 42

Gender: Male

Occupation: Senior Loan Officer

Education: Master's Degree, Business Administration

Age: 48

Gender: Female

Occupation: Senior Loan Officer

Education: Bachelor's Degree, Finance

Age: 39

Gender: Male

Occupation: Senior Loan Officer

Education: Bachelor's Degree, Economics

Robert Thompson

Robert Thompson

Age: 42
Gender: Male
Occupation: Senior Loan Officer
Education: Master's Degree, Business Administration
Industry: Mortgage Lending
Channels: LinkedInFacebookYouTube

Goals

  • Implement a digital mortgage solution to streamline the loan application process and reduce cycle times
  • Enhance borrower satisfaction by providing a seamless and transparent mortgage experience
  • Increase loan officer productivity by automating repetitive tasks and improving data accuracy.

Pain Points

  • Dealing with outdated mortgage origination systems that slow down the application process
  • Spending excessive time on manual data entry, increasing the risk of errors
  • Difficulty in providing borrowers with real-time updates and transparent communication.

BeSmartee Geographic Distribution

The primary market is the United States (70.0%), followed by Canada (10.0%). The UK, Australia, and Germany each represent smaller but significant markets.

Top Countries

United States flag

United States

70%
Canada flag

Canada

10%
United Kingdom flag

United Kingdom

7%
Australia flag

Australia

6%
Germany flag

Germany

4%

Age Distribution

Key Insights

Primary age group concentration shows strong presence in:

31-35

Most active age range

Target Audience Socio-economic Profile

Most target users live in households of 2 (35%) or 3-4 (40%) people and have a medium (50%) or high (40%) income level.

Employment Status

Income Distribution

Education Level

BeSmartee Behavior Analysis

Behavior Profile

Mortgage News
Real Estate Investing
Digital Transformation
Data Analytics
Customer Experience
LinkedIn Engagement
Mobile App Usage
Desktop Research
YouTube Tutorials
Facebook Groups
Efficiency Seeking
Seamless Integration Preference
Cost Reduction Focus
Data Management Needs
Collaboration Tools Interest

Device Breakdown

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