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Major Markets

United Kingdom flagUnited Kingdom
Germany flagGermany
France flagFrance

Key Competitors

Select a competitor

Currys

John Lewis

Top Marketing Channels

Currys

  • Social Media Marketing
  • Examples: Facebook ads, Instagram posts, YouTube product reviews
  • Campaigns: Seasonal Sales Event, Smart Tech Showcase, Currys PC World Gaming Festival
  • Email Marketing
  • Examples: Promotional newsletters, abandoned cart reminders, personalized product recommendations
  • Campaigns: Black Friday Deals, New Product Launch, VIP Member Offers
  • Content Marketing
  • Examples: Buying guides, 'how-to' videos, blog articles on technology trends
  • Campaigns: Ultimate Laptop Buying Guide, Smart Home Installation Series, Energy Saving Appliances Advice
  • Affiliate Marketing
  • Examples: Tech review websites, price comparison sites, cashback platforms
  • Campaigns: Exclusive Affiliate Discounts, Partner Promotional Campaigns, Cashback Rewards Program

Top Sales Channels

  • Online Retail Store
  • Currys.co.uk website, mobile app, click & collect service
  • Online Only Deals, App Exclusive Discounts, Free Next Day Delivery
  • Physical Retail Stores
  • In-store product displays, expert staff assistance, demo areas
  • In-Store Clearance Event, Expert Consultation Week, Try Before You Buy Promotion
  • Call Centre Sales
  • Telesales, customer support order placement, technical assistance
  • Phone Order Discounts, Dedicated Sales Support, Upgrade Your Tech Service
  • Business-to-Business (B2B) Sales
  • Corporate discounts, bulk orders, IT solutions for businesses
  • Business Tech Solutions, Office Appliance Bundles, SME IT Support Packages

AO.com SWOT Analysis

Strengths

Extensive physical store presence

strong brand recognition

wide product range including electronics and home appliances.

Weaknesses

Perceived higher prices compared to online-only retailers

reliance on traditional retail model

potential for slower adoption of new e-commerce trends.

Opportunities

Expansion of omnichannel strategy

growth in smart home market

increased demand for repair and after-sales services.

Threats

Economic downturn impacting consumer spending

intense competition from online retailers

supply chain disruptions affecting product availability and pricing.

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