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Acquire's target audience includes businesses of all sizes that are focused on improving their customer support and customer experience. The company is targeting businesses seeking to connect with customers across multiple channels (live chat, voice, video, email, SMS), unify their agent view, automate workflows, and ultimately drive better business performance. Based on the customer stories, Acquire's target audience spans various industries, including automotive (Audi), bike parts distribution, and home furnishings retail. The company aims at those who are seeking to improve CSAT score, reduce response times and increase website visitor conversions.
Age: 42
Gender: Male
Occupation: Director of Customer Experience
Education: Master's Degree, Business Administration
Age: 38
Gender: Female
Occupation: Customer Support Manager
Education: Bachelor's Degree, Marketing
Age: 45
Gender: Male
Occupation: Business Development Manager
Education: Master's Degree, Information Technology
The primary markets are the United States and the United Kingdom, holding significant market share. Other important markets include India, Canada, and Australia.
United States
United Kingdom
India
Canada
Australia
Primary age group concentration shows strong presence in:
31-35
Most active age range
Most target users live in households of 2-4 people and have a medium to high income, indicating their ability to invest in customer support solutions.
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